Privacy Policy

Welcome to Felax — Spa Connecting App (operated by Felax Technologies Pvt Ltd). Your privacy, security, and trust are fundamental to everything we build. This Privacy Policy details how we collect, handle, and protect your information across our web platform and mobile services.

1. Information We Collect

• Account & Contact Info: When you register or connect, we collect your name, email address, mobile number, and authentication credentials.
• Location Data (Foreground Only): With your device permission, we access your device GPS coordinates exclusively to calculate distance (in km) to nearby spas and show salons in your city. We never sell your location history or track you in the background.
• Connection & Booking Leads: When you initiate a call or submit an inquiry with a spa, we record connection timestamps to help coordinate your appointment.
• Technical Diagnostics: Browser type, device screen size, and your chosen theme preference (light/dark mode) stored locally.

2. How We Use Your Information

• To help you locate, compare, and connect with verified wellness and spa hosts near you.
• To facilitate appointment inquiries and customer support assistance.
• To detect fraudulent listings, prevent spam, and maintain platform trust and safety.

3. Zero Data Selling Commitment

We never sell, rent, or monetize your personal data. Your information is only shared with the specific spa provider you choose to connect with for scheduling your treatment.

4. Account & Data Deletion Rights

You have full sovereignty over your data. You may update your information or permanently delete your account and all associated logs anytime by emailing support@felax.local.

5. Contact Us

For privacy queries, please reach out to:
Felax Privacy & Compliance
Email: support@felax.local · Helpline: +91 98765 43210
Salem, Tamil Nadu, India